Refund policy

Return Policy

We are committed to providing quality products and excellent customer service. Please review our return policy below before making a purchase:

  • All sales are final. Products that are delivered in full working condition are not eligible for return, exchange, or refund.

  • Returns or exchanges are only accepted for defective or faulty products that are covered under the manufacturer's warranty and cannot be repaired by an authorized brand representative.

  • To qualify for an exchange or refund, the following conditions must be met:

    • The issue must be reported within the valid warranty period.

    • Proof of purchase must be provided.

    • A report or confirmation from the brand’s authorized service center stating that the product is non-repairable is required.

  • Products damaged due to misuse, neglect, or unauthorised repairs are not covered under this policy.

If you believe your product meets the conditions above, please contact our support team to initiate a warranty claim.